Startbit IT Solutions
Microsoft Solutions Partner

Transform Your Business with Microsoft 365 Business Central

Unify your operations, empower your teams, and deliver exceptional customer experiences with Microsoft 365 Business Central and connected solutions tailored for growing Canadian businesses.

Microsoft Solutions Partner
Certified Experts
Proven Delivery
Customer Success
Sales

Unlock Sales Potential with Dynamics 365 Sales

Enhance your sales team’s productivity with lead prioritization, clearer pipeline visibility, and automated workflows that shorten sales cycles and improve forecasting accuracy.

  • Align sales and marketing through shared customer and pipeline data
  • Automate sales processes using real-time analytics and reporting
  • Track opportunities, relationships, and performance from one CRM view
Sales productivity Automated insights Relationship management Sales performance Document management
Sales Pipeline Overview
1-on-Performance Quarterly view
$8.7M +12.5%
32.6% vs +8.3%
Pipeline Stages
Lead by Source YTD mix
Marketing

Drive Better Campaigns with Dynamics 365 Marketing

Run personalized multichannel campaigns, improve lead quality, and nurture customer relationships at scale through automation, segmentation, and measurable campaign performance.

  • Centralize campaign activity across email, social, mobile, and custom channels
  • Support strategic account marketing, events, and lead management workflows
  • Use detailed marketing insights to improve ROI and sales alignment
Journeys Segmentation Analytics Multi-channel Lead management Nurture insights
Campaign Performance
Reach125K
Open Rate38.6%
CTR12.4%
Conversions2,450
Audience Segmentation Current mix
Customer Journey
Top Channels ROI share
Customer Service

Resolve Issues Faster with Dynamics 365 Customer Service

Give service teams a unified platform for case handling, customer history, self-service, knowledge, analytics, and collaboration so support quality improves without added complexity.

  • Interact with customers across any channel with consistent service workflows
  • Improve productivity through profile history, transcripts, and Teams collaboration
  • Track service trends, KPIs, and interaction opportunities using analytics
Unified Customer View
Knowledge & Self-Service
AI-Powered Insights
Seamless Collaboration
Case Overview
Open Cases286
Avg. Resolution Time18.6 hrs
Customer Satisfaction4.7/5
Recent Activities
Customer Profile
Sarah Johnson sarah.j@example.com Loyal Customer
Preferred Channels
AI Assistant What can I help you with?
Unified Customer Profile
James Carter Premium Customer
Segments
Behavior Timeline
Engagement Overview
Customer Insights

Turn Customer Data into Action with Dynamics 365 Customer Insights

Unify disconnected customer data, improve personalization, and give your teams real-time insights they can use for segmentation, loyalty strategies, and more targeted engagement.

  • Bring customer activity, service history, and engagement data into one profile
  • Support targeted marketing with cleaner segmentation and audience behavior visibility
  • Enable reporting and insights that improve retention, loyalty, and outreach timing
Real-time insights Audience segments Behavior tracking Power BI ready
Field Service

Optimize On-Site Service with Dynamics 365 Field Service

Coordinate mobile workforces, work orders, dispatching, and service history from one system so field teams can respond faster and customers stay informed throughout each visit.

  • Reduce delays with stronger resource scheduling and service coordination
  • Use real-time updates to improve customer communication and technician visibility
  • Support proactive and preventive service models with better asset context
Smarter Scheduling
Real-Time Updates
Predictive Maintenance
Technician Productivity
WO-10045 In Progress
CustomerContoso Ltd. Service Location123 Main St, Seattle, WA ScheduleMay 16, 2024 Β· 9:00 AM - 11:00 AM
Tasks (3) Inspect equipment Replace filter Test & verify
shopify Search
OrdersStatusPaymentFulfillment
#1001PaidDoneFulfilled
#1002PaidDoneFulfilled
#1003PendingOpenUnfulfilled
#1004PaidDoneFulfilled
Sync Overview All systems synced
Products1,245 synced
Orders320 synced
Inventory98% updated
Customers2,340 synced
Shopify Integration

Connect Commerce Operations with Business Central + Shopify

Sync products, pricing, orders, customers, inventory, and fulfillment data between Shopify and Business Central to reduce manual work and keep eCommerce operations accurate.

  • Share product and inventory data between storefront and ERP in near real time
  • Bring customer, order, shipping, and payment details into Business Central workflows
  • Improve reporting, fulfillment visibility, and financial reconciliation across channels
Orders Synced1,320Today
Customers Synced2,340Today
Inventory Updated98%Across channels
Project Operations

Our Services For Dynamics 365 Project Operations

We understand each business’s needs and customize solutions that best fit their requirements, ensuring seamless project management, enhancing workflow & efficiency.

With D365 Project Operations, you can create detailed project schedules, set tasks & milestones, manage resources, and project plans. You will get access to the dashboard, scheduling, task management, analytics, and structure for work breakdown. Maintain accuracy and project delivery on time to drive business success.

Project Management with Dynamics 365 Project Operations Project Management
Learn More
Industries

Dynamics 365 Solutions for Canadian Industries

Startbit delivers tailored Dynamics 365 consulting services for businesses across Canada, helping industry teams modernize operations, improve customer engagement, and scale with confidence.

Financial Services

Improve client relationship management, advisor workflows, compliance visibility, and customer service operations.

Client Overview
Total AUM
$28.6M
+ 18.6%
Portfolio Mix
60%
Equities60%
Bonds30%
Cash10%

Insurance

Manage leads, policies, renewals, claims support, and customer communication with greater efficiency.

Policy Overview
Active Policies2,350
Renewals Due320
Claims Open145
Claims Summary

Manufacturing

Optimize production visibility, sales coordination, service workflows, and operational reporting.

Production Overview
Output This Month
18,450
+ 12.4%
Work Orders128
In Progress
72%

Retail & eCommerce

Connect customer data, support workflows, sales activity, and omnichannel business insights.

Sales Overview
Total Sales
$2.48M
+ 15.3%
Top Channel
Online Store72%

Field Service Businesses

Enhance work order management, technician scheduling, asset tracking, and service delivery.

Work Orders
256
Total
Open120
In Progress96
Closed40
Technicians On Duty

Professional Services

Manage clients, proposals, projects, approvals, and business performance in one connected platform.

Project Overview
Active Projects42
Tasks In Progress128
Utilization
78%
Serving Canadian businesses with industry-focused Dynamics 365 consulting, implementation, and managed services.
Benefits

Designed for Every Growing Business

Whether you are replacing spreadsheets, upgrading a legacy CRM, or scaling operations across Canada, Startbit helps you build a Dynamics 365 solution that fits your business.

Sarah Johnson
Marketing Director
Active Customer
OverviewTimelineCasesOpportunities
Open Opportunities
8
Open Cases
3
Total Spend
$128,450

Better Customer Visibility

Centralize customer records, communication history, sales activities, service cases, and business interactions in one place.

New Lead Created
Lead Qualification
Approval Required
Task Assigned
Follow-up Reminder

Smarter Workflow Automation

Reduce manual work with automated lead assignment, approval flows, service routing, reminders, and reporting processes.

Sales
Service
Operations
Finance
Management

Connected Business Operations

Bring sales, service, finance, operations, and management teams together through one connected Microsoft platform.

Delivery Model

A transparent offshore engagement model.

Structured discovery, agile execution, and proactive communication from kickoff to launch and beyond.

01

Discover

Understand goals, systems, stakeholders, and constraints.

02

Architect

Define roadmap, scope, platform decisions, and integration plan.

03

Build

Execute with the right mix of developers, designers, and specialists.

04

Optimize

Improve speed, adoption, automation, and long-term ROI.

Dedicated Teams Regular Reporting Secure Infrastructure Time-zone Overlap Long-term Support
Why Us

Why companies choose Startbit for Dynamics 365 delivery.

Why Startbit

More than an outsourcing vendor.A long-term technology partner.

17+ Years Experience ISO Certified Local Presence Agile Delivery
01

Business-First Consulting Depth

We align Dynamics 365 around process clarity, adoption, reporting, and measurable operational outcomes instead of a purely technical rollout.

02

Offshore Delivery That Feels Local

Clear communication, dependable sprint updates, and Canada-facing coordination help stakeholders stay in control at every stage.

03

Cross-Platform Engineering Capability

Our team connects Dynamics 365 with Business Central, Microsoft 365, Shopify, Power Platform, and adjacent systems across the business.

04

Long-Term Support Mindset

We stay involved beyond go-live with enhancement planning, user support, managed services, and optimization for long-term ROI.

Contact Us

Talk to a Microsoft Dynamics Expert

Connect with our Microsoft Dynamics 365 consultants to discuss Business Central implementation, CRM modernization, Shopify integration, automation, and managed services tailored to your business goals.

Microsoft Solutions Partner logo
Microsoft Solutions Partner

Trusted guidance across Business Central, CRM modernization, integrations, automation, and managed support.

Business Central & Dynamics Expertise

Tailored delivery for ERP rollouts, finance operations, service workflows, and connected CRM programs.

Automation-Driven Dynamics Solutions

Streamline approvals, reporting, customer journeys, service operations, and cross-team workflows.

Canada-Focused Local Support

Collaborate during Canadian business hours for workshops, planning sessions, and ongoing delivery support.

Managed Services Beyond Go-Live

Continuous Dynamics administration, enhancement delivery, release support, and long-term optimization.

End-to-End Microsoft Delivery

Consulting, implementation, integration, migration, optimization, and managed support under one team.

Connected Platform Growth

Built for organizations scaling across Dynamics 365, Business Central, Shopify, Power Platform, and Microsoft 365.

Book Your Free Microsoft Dynamics Consultation
4 + 3 = ?

1Business Central Rollouts 2CRM Modernization 3Shopify Integration 4Managed Support